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FAQ

RETURN/CHANGE

To ask for a Return or a Change you should fill out the form at  “Return-Change a Product” that you will find at the bottom of each website's page. Once you will have sent the form, you will receive an automated e-mail with the instructions.



As from our Terms and Conditions, from the day you receive your order, you have 14 days to ask for the return or the change of the product filling the following form at Return/Change.


If you have to ask for a return or a change then the shipping fee to return or change the product are paid by the client.


As from our Terms and Conditions it's possible to ask for the return or change of a product only once. If you change a product then you cannot ask for a return.